Success magazine calls Simon T. Bailey one of the top 25 people who will help you reach your business and life goals through practical advice and specific tactics. His expertise focuses on change, leadership and customer experience. He’s worked with more than 1,500 organizations in 45 countries. Prior to founding his company, Bailey served as sales director for Disney Institute and worked in the hospitality and tourism industry for 20 years. His Lynda.com courses have been viewed by more than 600,000 people in 100 countries.